Help and Support

Support for the Graphene Mobile Neo is delivered via the official Support Forum. Access to this specific forum is restricted only to owners of the Graphene Mobile Neo theme. This allows us to deliver premium support to you, with speedy response and personal attention to any issues you might be having by the developers themselves.

We do not entertain support requests via email, Twitter, comments on website, or any channels other than the official support forum linked above. There are plenty of reasons why we have adopted this policy, but chief of them includes:

  • the support forum has far better tools to accommodate back and forth discussion
  • contributors in the support forum span multiple timezones, so you’re more likely to get a response sooner
  • the support forum allows us to consolidate all support requests in a single place

graphene-mobile-supportWith support forums like this, chances are the answers to your questions are already there, so make sure you use the search form in the forum first before posting a new topic.

The only exception to the above policy is if you’re reporting a security vulnerability, though this is extremely rare. In that case, please use the contact form instead.

Go to Support Forum

Get Graphene Mobile Neo today.

Install on unlimited sites, includes 1 year of support and updates. Terms

Graphene Mobile Neo

Available for only $29.00.

Purchase to Download

Refund policy

It's okay to change your mind. You can request for a refund within 7 days of your purchase and your paid price will be returned in full.

However, due to the nature of digital software, we are unable to provide a refund once you have downloaded the plugins or themes you have purchased from us, regardless of the period elapsed since purchase.

License renewals are not eligible for refunds.

Premium Support

With the purchase of Graphene Mobile Neo, you'll receive exclusive access to the premium support forum. This means speedy response and personal attention to any issues you might be having by the developers.

Support Ninja


Syahir help me customize Graphene WP sites for 2 of my companies. I totally recommend him. He does great work very quickly and his $35/hr is a really good rate for the quality service he gives. If you have a site that needs a few tweaks and not sure what to do, just email him and he'll give you a quote for getting your site exactly how you want it.

Sandra BK
USA & Nepal

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