Help and Support

Purchase of Graphene Mobile grants you exclusive access to the premium support forum. This means speedy response and personal attention to any issues you might be having by the developers.

Support for the Graphene Mobile is delivered via the official Support Forum. Access to this specific forum is restricted only to owners of the Graphene Mobile theme. This allows us to deliver premium support to you, with speedy response and personal attention to any issues you might be having by the developers themselves.

We do not entertain support requests via email, Twitter, comments on website, or any channels other than the official support forum linked above. There are plenty of reasons why we have adopted this policy, but chief of them includes:

  • the support forum has far better tools to accommodate back and forth discussion
  • contributors in the support forum span multiple timezones, so you’re more likely to get a response sooner
  • the support forum allows us to consolidate all support requests in a single place

graphene-mobile-supportWith support forums like this, chances are the answers to your questions are already there, so make sure you use the search form in the forum first before posting a new topic.

The only exception to the above policy is if you’re reporting a security vulnerability, though this is extremely rare. In that case, please use the contact form instead.

Go to Support Forum

Get Graphene Mobile today.

Install on unlimited sites, includes 1 year of support and updates. Terms

Graphene Mobile

Available for only $24.00.

Purchase to Download

Refund policy

It's okay to change your mind. You can request for a refund within 7 days of your purchase and your paid price will be returned in full.

However, due to the nature of digital software, we are unable to provide a refund once you have downloaded the plugins or themes you have purchased from us, regardless of the period elapsed since purchase.

Premium Support

With the purchase of Graphene Mobile, you'll receive exclusive access to the premium support forum. This means speedy response and personal attention to any issues you might be having by the developers.

Support Ninja

Testimonials

I continue to learn and as our company's needs change, Graphene never fails to deliver what it is we need to continue to grow our business. Our sales continue to grow and we think of Graphene as a business partner who helps us present our message and our product to the world.

Phyllis Davis
USA

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